Frequently Asked Questions

How do I access the streaming?

The company in charge of the streaming will send an email to the people with an on-line ticket on Friday 6th, October, starting from 15:00h (local time).

Which days are the tutorials and talks?

The tutorials will be held on Friday 6th, and the talks will be during the Saturday 7th, and Sunday 8th of October.

Where will the conference take place?

The conference will take place at the Guajara Campus of the University of La Laguna.

Is the conference only in Spanish?

The conference will be held mainly in Spanish, and depending on the accepted talks in English, a complete track will be made during the days of talks.

The main presentations, opening and closing of the event will be in Spanish, however, all the people in the organization speak Spanish and English, in case the people who attend need information in one of the two languages.

Which airport is closest to the conference?

When you book your flight to the island, you will notice that there are two airports: Tenerife South Airport (TFS) and Tenerife North Airport (TFN).

The closest is the North airport (TFN) but it is possible to fly to the South airport (TFS) and then reach the north of the island by Taxis, Buses, or by renting a car.

I want to present a talk, how do I do it?

If you visit the Call for Proposals section you will find instructions to create your Abstract and also a link to the platform where proposals are sent, pretalx.

Inside the link you will find the instructions (in English and Spanish) and then you can start filling out the form to send your proposal.

After submitting your proposal, you will have the ability to Edit it, so don't worry if you have to make changes after submitting it.

I want to sponsor but how do the add-ons work?

This year we have added a new modality to Sponsorships, Add-ons.

After selecting a sponsorship plan, you will be able to additionally choose elements to support the conference independently, such as "Interviews" or "Breastfeeding Room".

That means that you will be supporting the conference by paying for the plan you have chosen, plus these independent elements (with limited spaces) for specific activities.

Keep in mind, you need to choose a sponsorship plan before choosing the Add-ons, from the simplest (Timanfaya) to the most complete (Teide).

I am a sponsor. How and how many tickets do I get?

4 tickets are reserved for sponsors with a discount associated with the level of Sponsorship.

Sponsoring companies or institutions will receive a special link to purchase tickets with their respective discount.

If a company is interested in bringing more people, attention should be paid to the general batch of ticket sales.

I bought my ticket but I need an invoice, how do I get it?

If in your case you need an invoice to present it to the entity that is covering your attendance at the event, we will generate your invoice when the event takes place or until the deadline to change the details of the conference tickets. Mainly, due to the complexity of canceling said documents in our infrastructure.

Remember that the Eventbrite bill can serve as a receipt of your purchase.

for financial purposes of your company.

I'm a Speaker, ┬┐Do I need to buy a ticket?

Every speaker have their participation in the conference guaranteed, so the dont need a ticket to assist. If you are planning to present yourself self as a speaker,regardless of whether your proposal is accepted or not, we recommend purchasing a ticket If your proposal is finally selected, you have several options:

  • You can reassign your ticket to another person who wishes to attend
  • You can request a refund
  • You can use your ticket and we will use your speaker ticket for another round of tickets (general, scholarships, etc).